Lessons from “Sapiens: A Brief History of Humankind” by Yuval Harari — As I turned the pages of Sapiens: A Brief History of Humankind by Yuval Noah Harari, I came across a chapter where the author analyzes the reason behind the rise of European superpowers during the fifteenth and sixteenth centuries. The Romans, Chinese, Persians and other Asian empires were convinced that…

How to create successful product partnerships when you say bye to ‘build’ & ‘buy’ — I’ve had the privilege of leading some internal & strategic external partnerships in my product career. More recently, the partnership has been at company-level, where I drove OEM (read: smartphone mobile global vendor with the largest marketshare in the world) engagement with our cloud storage consumer product (read: an up-and-coming…

Product Management Lessons & Insights for 2023 — On various types of product management roles Create new experiences in your career: right from sales, marketing, engineering to product management roles for 0 to 1 products; roles in growth & engagement, monetization, partnerships, operations, customer success; roles in a startup, in a behemoth corporation, product consulting roles for multiple clients — well the list is endless…

How to have that stellar experience from Lyft to Lift-off — Airline travel is never straight-forward, even for the sleek traveler. …

And how to embrace it for posterity — Not so long ago, I had the fortune to go through a strenuous period in my career, under the erstwhile leadership of a not-so-great manager. I was pushed hard to accomplish some great tasks through less-than-spectacular leadership philosophy. …

Alternative access to credit & its impact on consumer’s financial sanctity — Nearly two-thirds of Americans, 63%, say they’ve been living paycheck to paycheck since the Covid-19 pandemic hit the U.S (CNBC, 2020) The pandemic, the resulting rise of industry wide layoffs, stagnant and depleting sources of revenue for SMBs, and the rapidly evaporating stimulus checks, North Americans (both north and south…

Meme currencies & Payment infrastructure overhauls — Here’s the latest edition of my Payments Innovation newsletter, a monthly collection of small digestible content from the world of Payments, Fintech, Banking and Innovation. You can read more about why I started this newsletter here. This pint-sized month of February felt long. However the moment has finally arrived to…

Data, Trust, Regulation & Convenience — I’m hoping to deep-dive into how digital onboarding (especially for regulated industries such as banking & financial services) can be done right and what kind of critical factors need to be considered in order to drive optimum and intuitive onboarding experiences for end consumers. COVID pandemic has accelerated the need…

Voice technologies, Voice assistants & Voice as a Service — I’ve seen a growing number of fintechs, banks, and other organizations set up innovation voice labs to experiment with voice-based technologies, be it in the fintech context, insurance context, retail context, healthcare context or n number of other fields. Voice itself is an interesting channel? technology? commodity? medium? Voice is…