Great products have the following qualities —
- Simple
- Personalized
- Instant
- Original content
Great products need —
- Courage
- Fast decision making
- Patience
How to make decisions as a Product Manager —
- Ask questions
- Form an opinion
- Engage in debate
- Devil is in the details (deep dive)
- Knowledge of the stakes — low stakes (roll it back) vs high stakes (can’t roll it back)
- Eliminate or disclose “yickiness” — being transparent (eg. Consents, privacy policies, releases etc.)
- Keep calm and follow scientific decision making
- Ignore sunk costs — focus on how to invest money going forward
- Focus on long term strategy
- The power of NO
- Focus on strengths
- Differentiate yourself
- Obsess over customers
- Define stakes, process, timings
- Find the data
- Focus on long term strategy
- Challenge plans — be courageous
- Urgent vs. Important
- Patience to build platform
- Double down on delight
- Can’t measure everything
- Cost of ethics and brand
- Practiced art — ask lots of questions, frame an opinion and engage in meaningful debate
- Debate, Decide, Do (ask the opposing part to debate on your behalf)
- Learning is more important than knowing
- Getting from 50% to 70% of right decision making
- Define strategy , tactics , metrics
- Embrace consumer science
- Frame stakes and process
- Embrace risk
- Stay humble